What Is a Ticket Tag?
When a ticket is submitted, it becomes visible on its improvement board. It’s also possible to display this ticket in a docx report by using a ticket tag.
This article covers tickets that are submitted on product orders.
See Parameters and tags reference for the general docx tag syntax and how it compares to this ticket tag.
Note: Before following the steps below, you must first link a docx report to an article category.
The Ticket Tag
Adding a ticket tag to a docx report can be done by adding the following to your docx report:
{#notes}
{#issue}Issue {issue}{/issue}
Workinstruction: {workinstruction}
Block: {block}
{#instruction}Instruction: {instruction}{/instruction}
{note}
{%images@7.5x*}
{/}
You can adjust the image size that will appear on your docx report by editing the part of the tag shown below. See displaying images on a docx report to learn about adjusting image size on a docx report.
{%images@7.5x*}
Example
We copied the tag above and pasted it into our docx report, as shown below:
And this is how it will appear on the docx report with a ticket (see how to download a docx report from a product order to learn how to download a docx report):