What Is a Docx Report?
A docx report is a user-made Word document (docx) where specific information regarding product orders, tickets, and audits can be extracted from Azumuta.
In this guide subchapter, we will only focus on docx reporting for tickets. Click on the hyperlink to learn more about docx reporting for product orders and audits.
This functionality allows you to create customized ticket reports. Key data contained in a ticket, such as its creation date, the name of the operator who created it, and the images contained within a ticket, can be displayed in the format that suits your needs. One or several docx reports can be linked to an improvement flow.
All of these ticket data can be sourced to a docx report by using tags. We will further explain about tags and how to use them in the next guide webpage.
We will use examples of custom-made docx reports to show you how they will appear in real-life settings.
How Does a Docx Report (for Tickets) Work, in a Nutshell?
Using a docx report might seem like an overly complicated task. However, we will summarize how you should use it in a simplified way:
- Populate your docx report with the desired tags.
- Add the docx report to the desired improvement flow.
- Whenever a ticket that falls under that improvement flow is submitted, download that docx report.
- At any moment, you can update/rename/delete the docx report.
What Does a Docx Report (for Tickets) Look Like?
There is no single standardized docx report template format. You have the freedom to make one in any format that you desire, as long as you input the correct tabs.
You can make a docx report on Microsoft Word or any software that supports creating & editing docx files.
The image below is an example of what a docx report template for tickets (that hasn’t been populated with tags yet) looks like.