This article covers device settings that let you make content available offline automatically on a device, so operators can keep working when the network drops.
How to Access the Offline Device Settings
- Click Devices under Management.
- Next to the device that you would like to configure, click the ⋮ (three-dot) icon.
- Click Edit device.
- Click the Offline tab.
What Are the Possible Configuration Options?
- Under Make content available offline automatically, tick which type(s) of content should be made available offline automatically on this device:
- Work instructions: the selected work instructions can be consulted freely while offline.
- Audits: planned audits can be started and finished while offline, with results being synced back when online.
- Products: planned product orders can be worked on while offline, with results being synced back when online.
- Under Content, use the filter field and the tree below it to select which content should be downloaded automatically to this device. Make sure the device has enough available storage space for the content you select.
- Under Date range, set the Days before today and Days after today fields. Only items planned within this date range will be downloaded. For example, if you set 1 day before and 7 days after today, items planned from yesterday up to 7 days from now will be included.
Note: Learn more about what operators can do offline in How to Execute an Audit Offline and How to work on a Product Order Offline.